Plains Commerce Cares
We're Still Here to Serve You
At Plains Commerce Bank, our first priority is the health and safety of our customers, our employees, and their families. We are constantly monitoring daily news developments and taking all appropriate precautions while having a detailed plan in place to ensure that we continue serving your financial needs.
Below you'll find important information and resources that may be helpful as we continue to navigate through this challenging time. While our lobbies are temporarily closed as we do our part in fighting this virus, we want you to know that we're still here for you.
We appreciate your continued support and the trust you have placed within us during these times of uncertainty.
- Steve Hageman, CEO
March 31, 2020
Effective Thursday, April 2: Plains Commerce Bank of Conde hours of operation will be 10:00am - 1:00pm.
March 30, 2020
At Plains Commerce Bank, we are unwavering in our commitment to getting capital into the hands of the small business owners that are the lifeblood to our local economies. We want to serve as your trusted resource when it comes to your business especially in times of uncertainty.
Small Business Administration (SBA) Economic Injury Disaster Loan (EIDL)
The SBA has designated COVID-19 as a qualifying event for the delivery of Economic Injury Disaster Loans*. If your small business has suffered substantial economic injury as a result of COVID-19, you may be eligible for financial assistance in the form of an EIDL from the SBA. And EIDL can help your business meet necessary financial obligations as they mature and to pay ordinary and necessary financial operating expenses by permitting you to maintain a reasonable working capital position during the disaster period. The EIDL is a low-interest, fixed-rate loan directly through the SBA’s Disaster Assistance Program.
An Economic Injury Disaster Loans may be used to pay the following:
- Fixed debts
- Accounts payable
- Other bills that cannot be paid due to the disaster’s impact
You’re more than likely going to need go gather a few items before you can apply. Collecting the following items ahead of time will likely help you along the process:
- Most recent Federal Tax Return
- Year-End Profit & Loss Statement
- A current year-to-day Profit & Loss Statement
- Monthly break-down of sales figures
A few helpful resources to get you started:
Paycheck Protection Program (PPP)
As a vital piece to the COVID-19 stimulus package, the Paycheck Protection Program (PPP)* is set to provide a short-term lending vehicle for any employers to help keep their employees in place in hopes to avoid of avoiding long-term unemployment.
PPP loans may be used for a variety of purposes including:
- Payroll costs including benefits
- Interest on mortgage obligations, incurred before February 15, 2020
- Rent, under lease agreements in force before February 15, 2020
- Utilities, for which service began before February 15, 2020
For more information on the SBA's Paycheck Protection Program:
We're here to help. Please contact your banker for additional information regarding these resources.
Contact us or call 877.227.7548To contact us, Start Here
March 27, 2020
Watertown South Location Closure
As of Monday, March 30, 2020: Our South Watertown location (920 5th Street SE at the crossing of Highways 212 & 81) will be closed including drive-up services.
Please visit us Uptown at 109 1st Avenue SE. We'll be serving customers via our drive-up Monday through Friday from 7:30am to 5:30pm and Saturday from 9:00am-12:00pm.
March 18, 2020
Temporary Lobby Closure Bank-Wide
As the health and safety of our customers and employees remain our number one priority coupled with the nation-wide effort to help flatten the curve, our lobbies are now closed and accessible by appointment only. Contact your local banker to schedule an appointment. Please note that our drive-up hours will remain unchanged. Visit https://www.plainscommerce.com/locations to locate your nearest drive-up or ATM.
We want to ensure you have access to all the financial services we offer. Account access through our digital and mobile channels is always open-24/7.
In an effort to help lessen the burden during these uncertain times, please note the following:
- ATM fees may be refunded for cash withdrawal
- Certificates of Deposit (CD) maturing/loan payments may be backdated
- Please call with any questions or concerns regarding these fees, maturities or payment options
- Loan and accounts will be serviced by appointment
- To schedule an appointment or for any loan questions, we urge you to get in touch with your banker
- For immediate assistance regarding debit card, ATM, or deposit questions, call 877.227.7548
We appreciate your understanding and will do our absolute best to meet your banking needs.
Mobile Banking, Drive-Ups & ATMs Are Available
Fraud Center & COVID-19 Scam Information
Expand the options below to view information on Coronavirus and COVID-19 scams. This information is provided by the new task force, the Better Business Bureau, and the Federal Trade Commission.
Government Relief Check Scams
About this scam: Scammers send you a message make a social media post claiming you qualify for a COVID-19 government grant and just need to click a link to fill out the "necessary" personal information. In the process, your identifying information is stolen.
What to do: No matter what the message, don’t click! In addition to taking your money, these sites can also download malware to your device and use your information for identity theft.
About this scam: Scammers are offering to sell fake cures, vaccines, and advice on unproven treatments for COVID-19.
About this scam: Scammers are creating fake shops, websites, social media accounts, and email addresses claiming to sell medical supplies currently in high demand, such as surgical masks. When consumers attempt to purchase supplies through these channels, fraudsters pocket the money and never provide the promised supplies.
What to do: Check out the seller by searching online for the person or company’s name, phone number and email address, plus words like “review,” “complaint” or “scam.” If everything checks out, pay by credit card and keep a record of your transaction. If you’re concerned about the pricing of products in your area, contact your state consumer protection officials.
About this scam: Scammers are also contacting people by phone and email, pretending to be doctors and hospitals that have treated a friend or relative for COVID-19, and demanding payment for that treatment.
About this scam: Scammers are soliciting donations for individuals, groups, and areas affected by COVID-19. Some scammers use names that sound a lot like the names of real charities. This is one reason it pays to do some research before giving. Money lost to bogus charities means less donations to help those in need.
What to do: You can use these organizations to help research legitimate charities before giving.
About this scam: Scammers posing as national and global health authorities, including the World Health Organization (WHO) and the Centers for Disease Control and Prevention (CDC), are sending phishing emails designed to trick recipients into downloading malware or providing personal identifying and financial information. If you click on a link, they can install ransomware or other programs that can lock you out of your data. Scammers often use familiar company names or pretend to be someone you know.
What to do: Protect your computer by keeping your software up to date and by using security software, your cell phone by setting software to update automatically, your accounts by using multi-factor authentication, and your data by backing it up.
About this scam: Scammers are also creating and manipulating mobile apps designed to track the spread of COVID-19 to insert malware that will compromise users’ devices and personal information.
About this scam: Scammers are using illegal robocalls to pitch everything from scam Coronavirus treatments to work-at-home schemes.
What to do: Hang up. Don’t press any numbers. The recording might say that pressing a number will let you speak to a live operator or remove you from their call list, but it might lead to more robocalls, instead.
About this scam: Scammers are offering online promotions on various platforms, including social media, claiming that the products or services of publicly traded companies can prevent, detect, or cure COVID-19, and that the stock of these companies will dramatically increase in value as a result. These promotions are often styled as "research reports," make predictions of a specific "target price," and relate to microcap stocks, or low-priced stocks issued by the smallest of companies with limited publicly available information.
Price Gouging Scams
About this scam: Individuals and businesses may sell essential goods, like hand sanitizer, for significantly higher prices than in a non-emergency setting. It is legally considered price gouging when the price of one of these products increases more than 20 percent its price one week prior to an emergency declaration from the Commonwealth of Virginia.
What to do: Anti-price gouging statutes are in effect because of statewide states of emergency. If you see price gouging, you should report it to Attorney General Herring’s Consumer Protection Section. You can do that by calling (800) 552-9963, emailing firstname.lastname@example.org, or going through the online Price Gouging Complaint Form.
Misinformation & Rumors
About this scam: Scammers, and sometimes well-meaning people, share information that hasn’t been verified.
What to do: Before you pass on any messages, and certainly before you pay someone or share your personal information, do some fact checking by contacting trusted sources. See what the U.S. Government is doing about Coronavirus. There you’ll find links to federal, state and local government agencies.
- Read Frequently Asked Questions about COVID-19
- See the Workplace Guidance Plains Commerce is abiding by
General COVID-19 Resources
Check out these links for up to date information from the CDC & WHO: